Shipping & Delivery Policy

At The Urban Tandoor, we are committed to delivering fresh and delicious food quickly and safely.

• Orders are prepared fresh after confirmation.
• Estimated delivery time is 30–60 minutes depending on your location and order volume.
• Free delivery is available on orders above ₹499 within a 5 km radius.
• A delivery charge may apply for orders below the minimum amount or outside the free delivery area.
• Delivery times may be affected by traffic, weather conditions, or public holidays.
• Please ensure that the delivery address and contact number provided are accurate.
• If our delivery partner is unable to reach you after multiple attempts, the order may be cancelled without a refund.
• We currently deliver within selected service areas only.
• Customers will receive order confirmation and delivery updates via WhatsApp or phone.

For any delivery-related assistance, please contact our customer support team.