Refund and Cancellation Policy

Last updated: July 24, 2026

Refund Policy

At UltraVCard, we strive to provide high-quality digital and NFC business card services. Please read our refund policy carefully before making a purchase.

Eligibility for Refunds

Refunds may be considered only under the following circumstances:

  • Duplicate payment due to a technical or billing error.
  • Payment has been successfully completed but the order cannot be fulfilled due to reasons caused by UltraVCard.
  • Technical issues on our platform prevent delivery of the purchased service and the issue cannot be resolved within a reasonable period.

Non-Refundable Products and Services

Due to the customized nature of our products, the following are non-refundable:

  • Customized NFC business cards that have already been designed, programmed, printed, or shipped.
  • Personalized digital business cards after delivery.
  • Custom design services.
  • Subscription fees already utilized.
  • Promotional or discounted purchases unless required by law.

Damaged or Defective Products

If you receive a damaged or defective NFC card, please contact us within 7 days of delivery.

Please provide:

  • Order number
  • Photos of the damaged product
  • Description of the issue

After verification, we may offer:

  • Replacement of the product
  • Repair of the product
  • Refund where applicable

Cancellation Policy

NFC Card Orders

Orders for customized NFC business cards may be cancelled only before production or printing has started.

Once the card has been:

  • Customized
  • Programmed
  • Printed
  • Manufactured
  • Shipped

the order cannot be cancelled.

Subscription Services

You may cancel your subscription at any time through your account settings or by contacting us.

Your subscription will remain active until the end of the current billing cycle.

No partial or prorated refund will be issued for unused subscription periods unless required by applicable law.

Refund Processing

If a refund is approved:

  • Refunds will be credited to the original payment method.
  • Processing may take 7–10 business days depending on your bank or payment provider.

Contact Us

If you have any questions regarding refunds or cancellations, please contact us:

UltraVCard

Email: support@ultravcard.com

Website: https://www.ultravcard.com

Address: C-101, Block-1, Nuapada, Jagatsinghpur - 754104, Odisha, India